These general terms and conditions apply to all quotes, agreements and services of De Haes Roofing, unless otherwise agreed in writing. By accepting a quote or entering into an agreement, the customer agrees to these terms.
In these general terms and conditions, the following terms are understood to mean: "Contractor": De Haes Roofing; "Customer": any natural or legal person entering into an agreement with the contractor; "Agreement": any arrangement concerning the delivery of services or works.
All quotes are non-binding and valid for 30 days, unless otherwise stated. De Haes Roofing reserves the right to refuse or adjust quotes.
An agreement is formed when the customer accepts a quote in writing or digitally, or when De Haes Roofing commences execution of the works.
Unless otherwise agreed, invoices must be paid within 14 days of invoice date. In case of late payment, De Haes Roofing reserves the right to suspend further performance.
De Haes Roofing will execute the works to the best of its knowledge and ability. Specified delivery times are indicative and may be affected by unforeseen circumstances.
Changes to the original agreement or additional works are invoiced separately if not explicitly included in the quote.
In case of agreement cancellation by the customer, De Haes Roofing is entitled to compensation for works already executed and costs incurred.
The liability of De Haes Roofing is limited to the amount of the agreement. De Haes Roofing is not liable for indirect damage, consequential damage or loss of income.
In case of force majeure (such as weather conditions, material shortages or external factors), De Haes Roofing cannot be held liable for delays or non-performance.
Belgian law applies to all agreements. Disputes are preferably resolved through mutual consultation. If this is not possible, only the competent courts of Belgium have jurisdiction.